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Our vendors offer leading desk phone brands so your hardware is perfectly suited to your needs. Plus, the necessary integrations to support your business.
Contact Center & Workforce Management
Improve Customer Experience CX
Our world-class Call Center and Workforce Management solutions incorporate all that you need to optimize the complexities of forecasting and scheduling across your business. Our complete solution (on-premise or hosted in the cloud) supports omnichannel, optimization, gamification, for BPOs, corporate contact centers, branches, and retail customers looking to develop their business to the next level.
Call Center Features
Looking for real-time data with a next-gen CX platform that reduces customer effort, increases agent effectiveness, and drives revenue growth?
Interactive Voice Response (IVR)
Computer Telephony Integration (CTI)
Call Whispering & Live Coaching
Call Center Analytics & Reporting
Automatic Call Distribution
AI & EI
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