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SD-WAN
SD-WAN
SD-WAN
VPN
VPN
VPN
VPN
Business
Phone
Systems
Our vendors offer leading desk phone brands so your hardware is perfectly suited to your needs. Plus, the necessary integrations to support your business.
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Contact Center & Workforce Management
Improve Customer Experience CX
Our world-class Call Center and Workforce Management solutions incorporate all that you need to optimize the complexities of forecasting and scheduling across your business. Our complete solution (on-premise or hosted in the cloud) supports omnichannel, optimization, gamification, for BPOs, corporate contact centers, branches, and retail customers looking to develop their business to the next level.
Call Center Features
Looking for real-time data with a next-gen CX platform that reduces customer effort, increases agent effectiveness, and drives revenue growth?
Interactive Voice Response (IVR)
Call Recording
Computer Telephony Integration (CTI)
CRM Integration
Call Whispering & Live Coaching
Call Center Analytics & Reporting
Automatic Call Distribution
Call Monitoring
AI & EI
Omnichannel Support
Transcripts
Mobile Apps
Sentiment Analytics
Speedy Deployment
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