Discover Our Expertise
MANAGED IT SERVICES
We combine our insights and skills to transform your strategies and improve the operations of your company. Our best-in-class "Smart Hands" service for managed IT and ITaaS will help your business to improve productivity, reduce cost, and simplify procedures of IT management.
Ask for our CONSOLIDATED RESOLUTION service for clients with multi-location and multi-vendor agreements. Stop waiting for reasons why circuits are down, placing trouble or billing resolution tickets, stop overlooking contract expiration/renewal dates, and missing volume discounts.
Compliance & Third-Party Risk Management
MDR (Managed Detection & Response) & Risk Management are an ongoing process that is multi-faceted and fluid. Tranix provides the services needed to reduce data risk and compliance, from penetration testing to regulatory compliance (PCI, HIPAA, SOX, NIST, SOC Type 1 & 2, NYDFS, CT-PAT) and vulnerability management. With years of experience, our staff has the capabilities and expertise to take your business to the next security level. We offer VISIBILITY to fully know what is at risk in your network, leading to DETECTION and faster RESPONSE than the industry average!
Achieve Cost & Performance Goals
We examine what organizations are doing to stay relevant and competitive in this virtual fast-paced world, and which ones are doing it best. We then strategize using smart monitoring, network assessment, advanced pricing tools with interactive fiber maps, and global agreements. We work to understand the implications of every choice our clients can make for a cost-effective, reliable, scalable, and secure infrastructure.
CONTACT CENTER AND WORKFORCE MANAGEMENT
Improve Customer Experience CX
Our world-class Call Center and Workforce Management solutions incorporate all that you need to optimize the complexities of forecasting and scheduling across your business. Our complete solution (on-premise or hosted in the cloud) supports omnichannel, optimization, gamification, for BPOs, corporate contact centers, branches, and retail customers looking to develop their business to the next level.
WAREHOUSE MANAGEMENT FOR LOGISTICS AND TRANSPORTATION
Technology as a Competitive Weapon
We know what is important to our customers in the fast-paced transport and logistics world. We developed the most advanced integrated solutions, including WHM software tools, IoT, 4G/5G Wireless, and managed Wi-Fi to take our customers in the retail and e-commerce business to the next level. Physical Inventory management, shipping and receiving, 3PL billing and invoicing, dynamic reporting, wireless RF scanning, and electronic data interchange (EDI) are encompassed in our platform which is friendly and easy to learn.
STRATEGIC PLANNING SESSION
With years of experience, our staff has the capabilities and expertise to take your business beyond your competition. At Tranix, we are proud to help improve our client's business structure and share our resources to refine and modernize their business. Get in touch to schedule a FREE planning session!
No time for business downtime
Our disaster recovery and business continuity solutions, with failover, prepare customers with the tools they need to ensure mission-critical applications are available to their users during any type of disaster: pandemic, floods, fires, power loss, server failures, rogue employees, etc. that can occur at the customer’s locations.
Grow Your Business
Our private, public (AWS, Azure, Google), and hybrid cloud offers comprise flexibility and cost control you want with the security and performance your business demands. It eliminates the need to invest in costly resources and allows your team to ramp up quickly, without compromising performance or data integrity. Learn more about our integrated cloud-based solutions, phone systems, remote desktop, contact center, workforce management, and warehouse management.
SERVICE MANAGEMENT PLATFORM WITH BPM, ITSM, AND ESM
Implement Solutions for Your Business
Is your organization looking to integrate all the areas of the business, such as IT, Legal, HR, Manufacturing, Accounting, Sales, Inventory, and Shipping but not sure how to start? Need support to improve Customer Service/IT Support with an efficient Help Desk Platform? Are you considering a Service Management Platform with BPM (Business Process Management), ITSM (IT Service Management), and ESM (Procurement & Spend Management Solution)?
Let us guide you to rapidly deploy a customized solution! Our system makes possible AI and BI reporting tools for making insightful top management decisions based on our system capabilities.